This Privacy Policy explains how dtb222 collects, uses, stores, shares, and protects the personal information of every Member who registers and plays on our platform. We are committed to handling your data responsibly, transparently, and in full accordance with our obligations to the players who trust us with their information.
dtb222 ("we", "us", "our", or the "Platform") operates the online betting and casino service available at dtb222.app, which is designed and operated primarily for the Bangladesh market. This Privacy Policy sets out in clear terms how we handle personal data belonging to individuals who visit, register on, or otherwise interact with the dtb222 platform.
By creating an account on dtb222 or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal information as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform and may request account closure by contacting our support team.
This policy applies to all personal data processed by dtb222 in connection with its platform, including data collected through the website, account registration forms, customer support interactions, and payment processing activities. It does not apply to the data practices of third-party game providers or payment processors beyond what is described in Section 6.
Scope: This Privacy Policy is written in English and governs all data processing activities related to the dtb222 platform. In the event of any inconsistency between this document and any translated version, the English version shall prevail.
dtb222 collects different categories of personal data depending on how you interact with the platform. The following table summarises the main data categories and the specific types of information we collect within each:
| Category | Data Types Collected |
|---|---|
| Identity Data | Full name, date of birth, gender, national identity card number, passport number or other government-issued ID details |
| Contact Data | Mobile phone number, email address, residential address (including district, division, and postcode within Bangladesh) |
| Account Data | Username, encrypted password, account creation date, account status, preferred language and currency settings |
| Financial Data | bKash, Nagad, Rocket, or Upay account number (registered in your name), Visa/Mastercard details (card type and last four digits only — full card numbers are not stored by dtb222), deposit and withdrawal history, transaction amounts in BDT |
| Verification Data | Copies of identity documents submitted for KYC verification, selfie or biometric image where requested, proof of address documents |
| Gaming Activity Data | Betting history, game session logs, wagering amounts, win/loss records, bonus claim history, responsible gaming tool settings |
| Technical Data | IP address, device type and operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), pages visited, session duration |
| Communication Data | Records of live chat conversations, WhatsApp messages, email correspondence, and any feedback or complaint submissions to dtb222 support |
Minimum data principle: dtb222 collects only the data that is necessary for the specific purpose described in this policy. We do not collect data speculatively or in excess of what is required for account administration, regulatory compliance, and platform improvement.
dtb222 collects personal data through the following channels and mechanisms:
dtb222 uses the personal data we collect for the following specific purposes:
dtb222 does not sell, rent, or lease your personal data to third-party advertisers or data brokers for their independent marketing purposes.
dtb222 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:
dtb222 does not share your personal data with third parties except in the following defined circumstances:
dtb222 will never sell your personal data to any third party for advertising, profiling, or any commercial purpose unrelated to the delivery of dtb222's own services.
dtb222 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by law or legitimate business necessity. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | Legal obligation (AML compliance) |
| Financial Transaction Records | 7 years from transaction date | Legal obligation (financial record-keeping) |
| KYC / Verification Documents | Duration of account plus 5 years after closure | Legal obligation (AML compliance) |
| Gaming Activity Logs | 3 years from date of activity | Legitimate interests (dispute resolution) |
| Customer Support Records | 3 years from date of interaction | Legitimate interests (complaint management) |
| Technical / Log Data | 12 months | Legitimate interests (security monitoring) |
| Marketing Consent Records | Until consent is withdrawn plus 1 year | Legal obligation (consent evidence) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Where anonymisation is not technically feasible, the data is destroyed using industry-standard secure deletion methods.
dtb222 uses cookies and similar tracking technologies to enhance your platform experience, maintain session continuity, and collect the technical data described in Section 2. The following categories of cookies are used:
Most web browsers allow you to control cookies through their settings. Restricting or deleting strictly necessary cookies may impair your ability to log in to dtb222 or use certain platform features. dtb222 does not currently use advertising or third-party retargeting cookies.
No third-party advertising cookies: dtb222 does not permit third-party advertising networks to place tracking cookies on its platform pages. The only third-party cookies that may be present relate to game provider session management (e.g., Evolution Gaming, Pragmatic Play) for delivering live casino and slot game content.
dtb222 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While dtb222 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your dtb222 login credentials confidential and for notifying us immediately if you suspect any unauthorised account access.
As a dtb222 Member, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team as described in Section 14:
dtb222 will acknowledge all data rights requests within 48 hours and aim to resolve them fully within 10 business days. Where additional time is required due to the complexity of a request, we will notify you and provide a revised timeline.
The dtb222 platform is strictly intended for adults aged 18 and over. dtb222 does not knowingly collect, store, or process personal data belonging to any individual under the age of 18. If we become aware that personal data has been submitted by or on behalf of a minor, that data will be deleted immediately and the associated account will be permanently closed.
If you are a parent or guardian and you believe that a minor in your care has created a dtb222 account or submitted personal data to the platform, please contact our support team immediately at . We will investigate and take all appropriate action without delay.
18+ only. Providing false information about your age to access dtb222 is a serious violation of our Terms & Conditions and may constitute a criminal offence under applicable law.
The dtb222 platform may contain references to, or integrate the interfaces of, third-party game providers (such as Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi) and payment providers (such as bKash and Nagad). These third parties operate under their own privacy policies and data processing practices, which are separate from and independent of this Privacy Policy.
dtb222 is not responsible for the privacy practices or the content of any third-party service. We recommend that you review the privacy policy of any third-party provider whose services you access through or alongside the dtb222 platform. Your use of a third-party payment method such as bKash or Nagad is governed by that provider's own terms and privacy practices, over which dtb222 has no control.
dtb222 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When material changes are made, we will update the "Last Updated" date at the top of this document and, where practicable, notify active Members via a platform notification or email to their registered address.
We encourage you to review this Privacy Policy periodically to remain informed about how dtb222 protects your personal data. Your continued use of the platform after any posted amendment constitutes your acknowledgement of the revised policy. If you do not agree to the revised terms, you may request account closure as described in the dtb222 Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data dtb222 holds about you, please contact our support team through any of the following channels. All privacy-related enquiries are handled by a dedicated member of our compliance team:
Our support team operates 24 hours a day, 7 days a week, including Bangladeshi public holidays. All privacy correspondence is conducted in English and handled with strict confidentiality. We will acknowledge your enquiry within 48 hours and aim to provide a full substantive response within 10 business days.
For the avoidance of doubt, the email address above is provided as plain text only and is not a clickable mailto link. Please copy the address manually into your email client or use the live chat option for the fastest response.
Our Privacy Commitments
Six core principles that guide how dtb222 handles every piece of data entrusted to us by our Members
Every session and transaction on dtb222 is protected by SSL/TLS encryption. Your login credentials, payment details, and identity documents are never transmitted in plain text between your device and our servers.
dtb222 does not sell, rent, or share your personal information with third-party advertisers or data brokers. Your data is used exclusively to deliver and improve the dtb222 platform services you have subscribed to.
We collect only what is strictly necessary for account administration, payment processing, identity verification, and regulatory compliance. We do not collect data speculatively or build marketing profiles without your explicit consent.
You have the right to access, correct, delete, or export your personal data at any time. Submit a request to our support team and we will respond within 48 hours, with full resolution typically within 10 business days.
Personal data is held only for as long as legally required or operationally necessary. Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised using industry-standard methods.
Our compliance-trained support team is available around the clock to handle privacy requests, data correction enquiries, and consent withdrawal. Reach us anytime via live chat or at [email protected].
Now that you understand how dtb222 protects your data, explore our full range of cricket betting, live casino games, slots, and fishing titles — or review our other policy documents for complete peace of mind.
18+ only | SSL Encrypted | Play Responsibly